Policies for business improvement
EMPLOYER & EMPLOYEE
EXPECTATIONS
Employer Expectations
Employers want positive, enthusiastic people who show up for work on time, who are dressed and prepared properly, go out of their way to add value, and do more than what’s required of them. They want to hire individuals who are honest, who will play by the rules, and who will give cheerful, friendly service regardless of the situation. And most importantly, they need employees able to deliver not some, but all of these behaviours.
Recruitment : Core Attributes to Look for
When considering prospective employees, companies look for seven core attributes, also referred to as soft skills:
1. Positive attitude: Approaching work with an optimistic, problem-solving mentality.
2. Reliability: Showing up on time and remaining consistent.
3. Professionalism: Representing the company in the best manner possible.
4. Initiative: Taking opportunities to improve oneself and the company.
5. Respect: Adhering to company rules and working within the chain of command.
6. Integrity: Being honest and up-front in all interactions.
7. Gratitude: Exceeding the expectations of the job.
Employee Expectations
Employees have expectations of their employers. They consider the seven pillars that form a company’s culture:
1. Compensation: Salaries, benefits, extras, and work/life balance.
2. Alignment: Fulfilling work at a company with values that are similar to the employee’s beliefs.
3. Atmosphere: An enjoyable, safe, respectful workplace.
4. Growth: Career advancement and learning new skills.
5. Acknowledgement: Managers who express appreciation and provide rewards in return for peak performance.
6. Autonomy: Permission to act independently and make decisions.
7. Communication: Open and honest feedback between employees and management, as well as a willingness to hear and respect employees’ opinions.